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Your ERP Change management team

ERP Change Management job descriptions (Project Sponsor)

ERP CHANGE MANAGEMENT

If you are new with this web log we request you to read preface first.

As we said in previous post, from now on we talk about the job descriptions in ERP Change Management project.

This post about project sponsor.

• Provide direction for the project
• Confirms project objectives fit with the overall company program strategy
• Maintain a thorough liaison throughout the project with company senior executive management
• Conflict management
• Chairs the project Steering Committee meetings
• Manage and resolve contractual issues with the vendors
• Ensure a proper strategy for know-how transfer

What are the roles of project team and business managers during ERP Inventory system implementation?

ERP CHANGE MANAGEMENT

If you are new with this web log we request you to read preface first.

What are the roles of project team and business managers during inventory system implementation?

Managing director protection is one of the key success factors for any development and change process in any enterprise. One of the key rolls of project manager is to make managing director believe in the benefits of the new system and the related changes which are going to be implemented over the enterprise. So project manager must setup periodic meeting with managing director to issue the required information to him and convince him about the benefits. This information must be selected from the expressions already prepared under the topic of awareness or desire phase. Obviously the selected information must be those which nominated for managing director and top managers which satisfy his high level needs.

Also project manager must request managing director to force his top managers to challenge with project manager.

Convincing the owners of business areas (top managers) to make them believe in new system and changes and getting them ready is the other key role of project manager. So project manager must setup sessions in all phases of the project with top managers who owe business areas. In this sessions project manager must make business area owners ready to accept the changes.

Getting managers ready for changed is very important to assure the success of change process. This process is not a one-day task. It should be considered as a continuous process. In the other word you can not expect top managers to accept and follow changes immediately after go live if you do not create the readiness for changes during the entire implementation phases.

So project manager must plan some accrual sessions with top managers from the begging of the implementation and follow up these sessions all over the phases.

Project manager in each session must discuss with top managers about part of the messages which already have published about the system benefits and needs under awareness and desire topics. So that the top managers believe in benefits of the coming changes for their area.

Project manager must communication with owners of business areas to answers their questions and resolve their issues. So that the owners will sense they are collaborating in the process of applying changes. They should not feel they are put aside and changes are to them beyond their desire.
Project managers must take action to be sure that expressions for awareness and desire creation are published to the appropriate users at right time.

Project manager must force the project team to sit with their users periodically to convince them about the benefits and answers their questions and resolve their issues.

In next posts we will talk about project team job descriptions.

What kind of reports could be extracted from inventory system after implementation?

ERP CHANGE MANAGEMENT

If you are new with this web log we request you to readpreface first.

What kind of reports could be extracted from inventory system after implementation?

These are some kind of reports, which can help project team to attract users' desire:

• We can get reports i.e. average on hand quantity, usage rate and values for those items that have maximum/minimum usage in specific period.
• The average lead-time from requesting to delivering items from inventory
• Items with maximum inputs to main stores and their information
• Inventories with maximum/minimum inputs/outputs
• Inventories with maximum/minimum value
• Items value (maximum/minimum) with no request in specific period
• Average item waiting time in receipt location
• Items value in receipt location
• Returned goods values in last period

How is the ROI of Inventory Optimization measured?

ERP CHANGE MANAGEMENT

If you are new with this web log we request you to readpreface first.

How is the ROI of Inventory Optimization measured?

Inventory optimization systems add value by recovering profit from inventory in the following areas:

• Increased profitability by avoiding markdowns and obsolescent write offs.
  
• Lowered working capital cost of holding excess stock through redistributing excess
  
• Better purchase order management
  
• Better cost management associated with space utilization, both at warehouses and stores.
  
• Lower transportation costs through network planning
  
• Eliminating excess stock by accurate forecasting of demand
  
• Increased customer service levels
  
• Improved product mix
  
• Dynamically reduced safety stock and therefore holding costs.
  
• Lost sales reduced.
  
• Slow moving items treated accordingly.
  
• Exception management and event management