Thursday, November 13, 2008

Knowledge about how to change in ERP project

ERP CHANGE MANAGEMENT

Activity


If you are new with this web log we request you to read preface first.







Knowledge about how to change in ERP Project

In previous posts we talked about two steps of our five steps model. Those two steps where:


  1. Awareness of the need for change
  2. Desire to participate in the change
Now we want to talk about the third one which is Knowledge about how to change.
In this post we have a quick overview on some questions in this step and we talk more in next.

What are the training requirements for each group of users regarding to new processes, systems and tools?

Regarding to processes and procedures showen previously, company should teach all those aspects to users. As you can see in these sections, concerned roles and their tasks are depicted there.


What is the level of computer science needed for users?

Depending on your computer environment regarding to using PCs, thin clients, terminals etc all computer users should be familiar with the following:

- Main parts of the machine from the hardware point of view

- Steps to start and shut down the machine

- Main general software installed on the machine and how to use them

- Steps to connect to internet and check web sites and e-mails


Computer facilities for reporting and analyzing

Apart from reports and analytical tools prepared in your applications, specific users should be familiar with general features in computer for analyzing data. For example if Windows is operating system for users, they should be familiar with Excel, Word and PowerPoint.



Inventory Future Business processes

ERP CHANGE MANAGEMENT

Activity


If you are new with this web log we request you to read preface first.










In previous post we talked about the future business processes. Now we want to show the overall flow of the processes and in next posts we will talk about them in detail.

Click on diagrams to see it larger.