Users’ (organizations') worries and concerns’ about implementing ERP?

ERP CHANGE MANAGEMENT

Activity

If you are new with this web log we request you to read preface first.

In this post we answer this question:

What are the users’ (organizations') worries and concerns’ about implementing ERP System?

• Loosing their job. “ I will loose my job when system is running and doing everything.”
• System might mistakes and I will be responsible for the mistakes.
• System will make me busier because I have to do manual work as well as new system.
• My information will be shared to everyone in the organization.
• System makes conflict with my expertise. “I can not trust the information which are passed to me from other areas through the system”
• I cannot trust on the calculations done by system because I do not know about them.
• Will it be possible to extend the system in future?
• Is there enough flexibility in the system to cover the improvement in the process when going ahead?
• I will be dependent to system vendor for maintaining system.
• System may fail any time and cause disruption in my work and manager claims on me.

ERP Change Management job descriptions (Functional Leaders)

ERP CHANGE MANAGEMENT

Activity

If you are new with this web log we request you to read preface first.

In this post we discuss about the functional leaders jobs descriptions.

Functional leaders:

• Leading and supporting power users/key users in related department
• Distribution of tasks assigned to his team by the Project Manager to appropriate power user and report on the progress of these tasks to the Project Manager.
• Control of progress of the tasks assigned to his team
• Quality assure deliverables prepared by his team
• Escalating unresolved problems and issues to project manager.
• Attending training and provide support during system setup.
• Providing (in coordination with his team) input to process design.
• Providing (in coordination with his team) input to the development of test scripts and perform acceptance testing.
• Preparing (in coordination with his team) training material with input and support from project manager.