Activity
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Ability to implement the change
What are the check points to identify users’ progresses?
1-Plan some practical tests after training is done to be assure of the effectiveness of training.
2-Plan and do some retraining courses for each group of users based on their roles in the system:
The managers should be retrained about how to analyze the system reports and get help from the system for their decision-making.
The planners should be retrained about how to do planning activities via the system.
The inventory input-output users should be retrained about how to best use the system for their daily activities.
3- Design some questionnaire to gather information about the users' opinion about the system. This information can realize how much the users are getting near to the system.