Thursday, October 16, 2008

What is the best time, data package and communication channel for each group of users to disseminate the messages?

ERP CHANGE MANAGEMENT


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Time and type of establishing communication are important factors for effectiveness of the messages and trainings too. Therefore, you have to consider these two factors and make a decision depending on your situations.

Here are some tips about the subject:

· You should to be sure users have understood and are aware of the new system before delivering system to them.

· Try not to send messages in workload picks such as cycle counts, end of fiscal year and so on.