Friday, September 19, 2008

Customers and Suppliers in ERP Change Management

ERP CHANGE MANAGEMENT

This part is about the messages to customers and suppliers.

If you are new with this web log we request you to read preface first.

A_3- Customers and Suppliers

Any integrated system has some effects on internal and external users. Usually all the focuses are on internal users i.e. managers, supervisors and employees and two main group of users, customers and suppliers are neglected. These two groups should be aware of the new changes, which are going to happen in the enterprise and incoming consequences. Therefore, most of the mentioned messages or even trainings that are required for internal users should be transferred to external users too.